FAQs

Frequently Asked Questions

Where are we?

On the corner of Hartley and Orielton Roads Smeaton Grange.

From what ages do we take children for lessons?

Children can be enrolled in our swimming lessons from 6 months of age, and can progress all the way through to the squad.

What facilities do you have?

We have an 11m X 6m small pool heated at 31.5 degrees and this is used for the junior levels of our learn to swim program. The children progress to the 25m pool for the more advanced learn to swim classes and beyond. Both male and female change rooms are available with hot showers. The area around the pools has got heating facilities for the cooler days.

What recognition has the centre got?

The centre is a registered swim school with Swim Australia.

What are the operating hours for the Centre?

We run swimming classes Monday to Friday mornings and afternoons from approximately 9:00am to 12:00pm and 3:00pm to 6:00pm, and Saturday mornings from approximately 8:00am to 12:00pm.

Our reception is opened Monday to Friday, from 8:30am to 6:00pm, and Saturday mornings from 7:00am to 12:30pm.

What qualifications do the swim teachers have?

All the Instructors are AUSTSWIM Teacher of Swimming and Water Safety trained. Some of our teacher’s hold additional AUSTSWIM qualifications such as Teacher of Infant and Preschool Aquatics (INF) and Teacher of Aquatics Access and Inclusion (A&I).

When do we hold our lessons?

Our lessons run parallel to the Public Education school term, and vary from nine to eleven weeks long. We run swimming classes Monday to Friday mornings from approximately 9:00am to 12:00pm and 3:00pm to 6:00pm, and Saturday mornings from approximately 8:00am to 12:00pm.  During the school holidays we often run Intensive Holiday Programs for all levels, however these are based on demand.

Do we allow make-ups if the children are sick?

Make-ups are allowed providing we have been given 1 and a half hours notice prior to the start of the lesson. Make-up lessons must be used within the term and are subject to availability. Cash refunds or credits on absent & missed classes will not be given.

How do the children progress? Do they have to stay in the same level for the whole term?

During the second half of the term one of our Senior Teachers assesses children across every class to determine if they can progress to the next level of our learn to swim program.  Additionally, children can be moved during the term if needed and will occur on teacher recommendation.

Do we offer private lessons?

Yes we do offer private lessons as part of our learn to swim program, however are private lessons availability is limited.  They are arranged on an individual basis, and will need to be organised through our friendly reception staff when booking in.

Who else uses the centre?

We conduct swimming programs for the local schools and the Atlantis Swim club.

Is there kiosk and swim shop facilities?

Yes we do offer refreshments and all the necessary swim equipment and swim wear for all ages.

Is there parking available?

There is off street parking available.